Academic Advising: Amy Carroll

Amy Carroll PicturePlease tell us about yourself and your background? “Hi! My name is Amy Carroll and I am part of the Graduate Academic Advising Team. I am a Senior Advisor with special responsibility to our military population as a resource for both students and advisors throughout the network. I have a Bachelor of Science degree and a Master of Arts degree in Communication, both from Missouri State University. I advise for graduate programs in the Walker School of Business and Technology, School of Communications, and am the point advisor for the MS in Science Management and Leadership degree. In addition to my advising responsibilities, I teach communication courses here at Webster. I have worked in higher education for 15 years and am energized by being a part of my students’ educational journey. I live in St. Louis with my husband, our two children, and 10 pound Shorkie-Poo dog.”

What do you do in your free time? I spend most of my free time with my family. When we are not attending our kids’ various dance and sporting events, we like to go on hikes and play board games together. I enjoy baking, playing original Nintendo, going to concerts, travelling to the beach any chance I get, and being with friends.”

How long have you been with Webster? I joined Webster University’s Academic Advising team in 2011.”

How do you help Webster University Online students? I have the privilege of getting to know students as they begin their degree path. Once we form that initial connection, we work together throughout the program to address any issues that may arise and strategize about the best way to individualize the experience.  I help my advisees sequence courses, choose electives, explore study abroad options, think about adding a Certificate or emphasis area, and evaluate for potential transfer credits. I tell all my advisees to utilize me as a point of contact and to reach out as much or as little as they need me! If I don’t deal directly with their question, I can connect them with the right person. I am knowledgeable about the multitude of resources Webster has to offer and am excited to share that information with my students.”

What are some of our students’ frequently asked questions? “Many students ask how many classes they have left to take. The degree plan your advisor provides after the initial meeting is one tool students can use to select classes. Once a student is a few weeks into their first course, they will also have access to a degree audit in Connections. The degree audit shows which classes a student has taken, which ones are in progress, and which ones are remaining. It is a really helpful tool to track progress! Here’s how to locate it. Login to Connections and make sure the “Student” tab is highlighted at the top of the page. Click in the center of the page for “Student Academic Services.” You will be asked to enter your Connections login information again.  Then you should be able to select your Degree Audit listed in the column on the left. Students can do all kinds of things within the “Student Academic Services” channel like self-register, check grades, and access their class schedule. Check it out! ”

What part of your job is the most satisfying? “The most satisfying part of my job is when I get to be a small part of a student’s success story. Watching my advisees reach their goals is very fulfilling!”

Do you have any advice for students? “Don’t wait to ask for help. You are not alone! If you are struggling, do not hesitate to reach out to your academic advisor or success coach. We can make suggestions, connect you with resources, and provide support when things get tough.”

What’s your favorite part of Webster University? “My favorite thing about Webster University is the diversity of our students! They make every day different and interesting. It is so exciting to have the opportunity to interact with students from across the globe with an array of life experiences and perspectives. I enjoy hearing my advisees stories and learning from them.”