Connect to Academic Counseling

The Academic Resource Center (ARC) offers individual sessions for online students who would like to develop better organizational and learning strategies and also offers ongoing academic counseling and mentoring services. The ARC is available to all Webster University students across the worldwide Webster University community.

Academic counseling provides many services to online students:

  • Guidance in improving academic skills
  • Guidance in improving time management and stress management
  • Help adjusting to college life
  • Personalized academic success plans
  • Referrals to University resources
  • Support to improve your grade point average (GPA)
  • Support to recover from academic probation

Online students may connect with an Academic Counselor by phone, WebEx, email or in person at any time and as regularly as they would like:

  • When you feel you are “not doing well” in your online course(s)
  • When you want to improve your academic skills
  • When you are missing class, falling behind on assignments, or struggling with assignments and/or courses
  • When you feel stressed and/or under academic pressure
  • When you want to improve your time management skills
  • When you are placed on academic probation

You can schedule an academic counseling appointment with Lisa Hempen through the Student Success Portal by going to your My Success Network, searching for Hempen and selecting Lisa’s name. Then, just click on the Schedule Appointment button and follow the prompts. (To access the Student Success Portal, go to and log in with your Connections credentials.)

Alternatively, you may schedule an academic counseling appointment by contacting Lisa Hempen directly:

Lisa C. Hempen, M.Ed.
Student Success Coordinator


If you’re in the St. Louis-area, you might also be interested in attending our academic success workshops. We have three scheduled for Spring 2019, and if you’re interested in attending, please RSVP to

  • The Bounce Back – Learn more about motivation, goal-setting, time management, prioritization, and useful campus academic resources. Tuesday, February 14, from 11:30 a.m. to 12:30 p.m. in the University Center Conference Room
  • Stress and Wellness Finding Balance – Explore stress-relief strategies and create a balanced plan of action to help yourself destress. Thursday, March 7, from 11:30 a.m. to 12:30 p.m. in the University Center Conference Room
  • The Looming Exam: Push Past Procrastination to Action – Review motivation, prioritization, stress management, and perseverance. Thursday, April 18, from 11:30 a.m. to 12:30 p.m. in the University Center Conference Room