OLC Administration and Student Services Team: Michelle Loyet

We talked with one of  one of our managers in the Online Learning Center, Michelle Loyet.  Michelle is the lead of the OLC Administration and Student Services team. 

Please tell us about yourself and your background.

  • I came to Webster 10 years ago, first as Asst. Dir. Of Advising, and then in 2014, joined the OLC as Manager of Student Services and OLC Administration.
  • I have a PhD in Anthropology, and teach Human Origins for the Anthro and Sociology dept., and occasionally Egyptian Archaeology
  • But, I became an administrator in 2001…first at UIUC, then Washington University, now here at Webster.

What do you do in your free time?

  • We just purchased a century home in Ferguson, MO and most of my free time is absorbed by renovation and restoration.
  • When I’m not working on the house, I am a sewist. I occasionally take commissions for custom work, and right now am working on some summer shirts for a gentleman who is a professional Santa Claus.

How long have you been with Webster?

  • 10 years, 3 in the OLC

How do you help Webster University Online current students?

  • I lead the team of Online Success Coaches, and work with the AVP to enhance technologies and services available to online students.

As an Online Student Services Team member, you answer many questions from students. What are some of our students’ frequently asked questions

  • Many students are worried about their ability to manage the time commitment of online classes, and worry that the classes may be harder than face to face courses…I encourage them to set aside time for their coursework…since you don’t have the scheduled class meeting, it is important to make time in your schedule. Online classes are no more time consuming or more difficult than a face-to-face class, you just have to approach it in the right way. Whether you are an early bird or a night owl, but your class time in your calendar, and make that time even if you are in your home or your office.

What part of your job is the most satisfying?

  • When a student that I helped overcome a challenge graduates.

Do you have any advice for students — both current and prospective?

  • Prepare, prepare, prepare. One of the challenges of online courses is making sure you can use the Learning Management System. We all KNOW how to go to class, but if we didn’t that would hamper our ability to do well in our classes. Make sure you participate in orientation, and do your training course. Then, there will be nothing to get in your way of success!

What’s your favorite part of Webster University.

  • The community. Not only are my coworkers great partners in serving students, they are also my friends.