Frequently Asked Questions

General Program Information

    At the undergraduate level, our online programs are considered degree completion programs. This means you must have earned 64 hours of transferable college credit or an associate’s degree in order to enroll. The remaining hours of the program can be completed entirely online. Please refer to the Online Programs page on our web site for information on degree programs that you can complete online.
    Yes. You may view a complete list of all of Webster University’s accreditation and licensees. Regardless of the format in which a course is taught, the curriculum is the same.
    Yes, you may take face-to-face classes and online classes at the same time and within any program that has online offerings, provided the course is available at your local Webster campus. Certain undergraduate online courses may have restrictions as to the number of students who may register for them if students are not enrolled in the online degree program.
    Yes, if it applies to your program and you have the proper prerequisites for the chosen course. Check with your advisor to be certain that the course will apply to your degree. Certain undergraduate courses may have restrictions as to the number of students who may register for them if students are not enrolled in the online degree program.
    It is suggested that undergraduate students take only one course in their first attempt at online education. After determining how online learning fits with your lifestyle, a second course may be added in your second term. You should not attempt two online courses per term unless you have extensive experience with online education and the appropriate amount of time in your personal schedule to dedicate to coursework.
    Depending on the program and your location, you may consult an advisor in person, by email, by attending an online webinar, or by telephone. New students are required to consult with an academic advisor before they register for classes. Please consult the online advising website for contact information.
    There is no on-campus residency requirement for taking online classes at Webster University, although you are welcome to visit any of our worldwide campuses at any time.
    This will depend upon the specific requirements of your program, your total number of transfer credits as well as how your transfer credit applies to your program requirements. The rate at which courses, either full-time or part-time, are completed will also impact your graduation date. Your academic advisor will be able to provide a general estimate during your initial advising appointment. In general, degree completion will range from approximately one to four years.
    Webster University's online courses are taught by the same distinguished faculty who teach our face-to-face classes. They bring real-world experience and practical knowledge to the classroom.
    No; your diploma will be identical to those received by students in on-site programs.

Online Learning

    Online learning uses a Learning Management System to deliver course content and enable asynchronous communication between teacher and student. Online courses can be accessed from anywhere, provided you have a computer or other device with internet access.
    Webster University utilizes an asynchronous format, meaning there is typically no set day or time you will need to sign into your course. This allows you to log in at a time that is convenient to you to complete to participate in class activities. However, this is not to say the courses are entirely self-paced. Our online courses follow a week-by-week structure – within each week you will have readings to complete, content to view, activities and discussions to participate in, and assignments to complete. This structure helps you stay on track to complete the course.
    Research over the last 70+ years shows that there is no difference in the academic success of students in distance learning programs vs. students in face-to-face programs. In fact, a recent study presented by The US Department of Education states "The meta-analysis found that, on average, students in online learning conditions performed better than those receiving face-to-face instruction." As an online student at Webster University you will be taught under the same rigorous academic standards as our face-to-face classroom programs.
    The online program is recommended for students who are self-motivated, self-disciplined, open-minded, able to communicate through writing, and are both willing and able to commit the time needed to participate. In addition, online students must have access to a computer and the Internet, as well as have appropriate computer skills.
    The WorldClassRoom is Webster University's portal to online learning.
    Webster uses the learning management system Canvas by a company called Instructure to power the WorldClassRoom (WCR). Webster's WorldClassRoom provides a robust, yet flexible, set of tools that create a comprehensive and secure virtual teaching and learning environment. WCR offers a complete set of tools to facilitate asynchronous interaction between students and instructors; including content, communication and assessment tools.
    You should know how to use your computer, how to save, attach and retrieve files, how to use basic office software (spreadsheets, word processors, etc.), and send and receive email. You should also be comfortable browsing and navigating the Internet.

Participating in Online Courses

    Each student receives a unique user ID upon acceptance to the University, which gives them secure access to their WorldClassRoom courses. The courses are designed to be asynchronous, which means that the student can access the class and assignments at his/her convenience to complete weekly assignments. No live or face-to-face meetings are required.
    All assessments are taken online. Each instructor approaches testing differently. Some courses do not give tests but require final papers, others give open book tests with time limits, and others may be more open ended.
    Courses are offered in 8-week terms. Please refer to the academic calendar for specific dates.
    It depends on the length, requirements, and workload of each course, as well as your own learning style. Each contact hour generally demands 3 hours of preparation, or off-line work. In some courses 4 hours preparation is considered normal. For a typical 8 or 9-week course, be prepared to invest 15-20 hours per course each week. Keep these figures in mind when planning your online program.
    All students receive a free Webster Email account that is required for receiving all official school communication. Course email between students and instructors are generally handled by the email tool within the WorldClassRoom.
    Yes. Each term has beginning and ending dates. In addition, assignments, readings, and online discussions have weekly deadlines that must be met. Online course are not designed to be taken as independent study.
    No, but students are encouraged to log in several times a week to get their assignments and participate in discussions. If you do not log in to your course within the first 2 weeks of the academic term you will be dropped from the course. The requirements for your weekly participation in each course are outlined in the course syllabus.
    The online program offers the flexible schedule I need, but I am concerned that it may lack the "human" one-on-one contact you get with a traditional campus.
    Though you will not meet with your class face-to-face, the online courses at Webster University incorporate many opportunities for interaction, via email and online discussions. You may find that you communicate with your instructor and classmates more effectively than in a face-to-face classroom environment.
    When you are in Follet’s bookstore, you will be directed to the correct textbook when you select the appropriate term, campus, department, course and section number from drop down menus.

Advising and Registration

    Accepted students with completed applications and received transcripts will be contacted directly by the Academic Advising Center to schedule a phone or email appointment in order to review their remaining degree requirements and receive advising and program materials.
    During or after this initial advising appointment, Academic Advising or another university official will register you for your first online class. Current students may self-register for classes through the Student Academic Services channel of the Connections portal, after receiving clearance from an advisor.
The Checklist portion of this site provides further information regarding the steps to take to prepare yourself for your first course. Be sure to utilize the resources which have been designed to support you through your first online course.
    Courses will be available at 12:00 pm (Noon, Central Time) on the Friday before courses start. Students should log in to their courses as soon as they are available to review the syllabus and first assignments, and participate in any introductory activities. You should plan to login each day and actively participate in the course throughout the term.
    Yes. The deadline for registration for online courses is the Wednesday prior to the start of each term. Late registrations are not allowed, due to the demanding nature of online coursework.
    Online courses are generally limited to 20 students per course. This allows for more personal interaction between instructors and students.
    Official, final grades for each course are released through the Student Academic Services channel of the Connections portal.


    Please review the tuition rates available below. Please note that tuition rates may change at the beginning of each academic year, which begins with the Summer term. All financial arrangements must be completed two weeks before classes begin.
    Webster University offers a variety of payment options. Click here for additional information.
    Yes. Veterans' Benefits information is available here.

Getting Help

Contact the Webster University Help Desk for login or technical problems, including resetting passwords, at the IT Service Desk, 1 (866) 435-7270, or (314) 968-5995.
    Students with documented disabilities who have registered through the Academic Resource Center (ARC) may be entitled to classroom or testing accommodations. If you have a disability and need academic accommodations, please contact the ARC at (314) 246-7620 or
    Contacting the ARC to complete ADA documentation is the only way to ensure you may receive reasonable accommodations. Once documented, you will need to verify with your instructor at the beginning of each class that the instructor has received your accommodations letter from the ARC.
    Absolutely! The Online Learning Center has a dedicated student services team to assist you with any issues or questions you may have. They also provide information and assistance to help students get started in online courses and orientated to the online learning environment. Should you have questions at any time, feel free to contact the Online Learning Center at, (314) 246-8746 or (866) 622-0888. Additionally, online students have access to and are supported by the same dedicated teams of professionals in other university offices, such as Advising and Financial Aid.